Privacy Policy

Your privacy is important to us. It is HILM’s policy to respect your
privacy and comply with any applicable law and regulation regarding any
personal information we may collect about you, including across our
website, https://www.hilm.co.uk, and other sites we own and operate.

This policy is effective as of 6 July 2021 and was last updated on 6
July 2021.

Information We Collect

Information we collect includes both information you knowingly and
actively provide us when using or participating in any of our services
and promotions and any information automatically sent by your devices
in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the
standard data provided by your web browser. It may include your device’s
Internet Protocol (IP) address, your browser type and version, the pages
you visit, the time and date of your visit, the time spent on each page,
other details about your visit, and technical details that occur in
conjunction with any errors you may encounter.

Please be aware that while this information may not be personally
identifying by itself, it may be possible to combine it with other data
to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the
following:

Name
Email
Phone/mobile number

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a
legitimate reason for doing so. In which instance, we only collect
personal information that is reasonably necessary to provide our
services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the
following on our website:

Sign up to receive updates from us via email or social media channels
Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media

We may collect, hold, use, and disclose information for the following
purposes, and personal information will not be further processed in a
manner that is incompatible with these purposes:

We may collect, hold, use, and disclose information for the following
purposes, and personal information will not be further processed in a
manner that is incompatible with these purposes:

to enable you to customise or personalise your experience of our website

to contact and communicate with you
for analytics, market research, and business development, including to
operate and improve our website, associated applications, and associated
social media platforms
for advertising and marketing, including to send you promotional
information about our products and services and information about third
parties that we consider may be of interest to you
for internal record keeping and administrative purposes

Please be aware that we may combine information we collect about you
with general information or research data we receive from other trusted
sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain
this information, we will protect it within commercially acceptable
means to prevent loss and theft, as well as unauthorized access,
disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you
provide to us, we advise that no method of electronic transmission or
storage is 100% secure, and no one can guarantee absolute data security.
We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security
strength, ensuring the security of your own information within the
bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This
time period may depend on what we are using your information for, in
accordance with this privacy policy. If your personal information is no
longer required, we will delete it or make it anonymous by removing all
details that identify you.

However, if necessary, we may retain your personal information for our
compliance with a legal, accounting, or reporting obligation or for
archiving purposes in the public interest, scientific, or historical
research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under
the age of 13, and we do not knowingly collect personal information
about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

a parent, subsidiary, or affiliate of our company
third party service providers for the purpose of enabling them to
provide their services, for example, IT service providers, data storage,
hosting and server providers, advertisers, or analytics platforms
our employees, contractors, and/or related entities
our existing or potential agents or business partners
sponsors or promoters of any competition, sweepstakes, or promotion we
run
courts, tribunals, regulatory authorities, and law enforcement officers,
as required by law, in connection with any actual or prospective legal
proceedings, or in order to establish, exercise, or defend our legal
rights
third parties, including agents or sub-contractors, who assist us in
providing information, products, services, or direct marketing to you
third parties to collect and process data

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we
or our partners, affiliates, and third-party providers maintain
facilities. Please be aware that the locations to which we store,
process, or transfer your personal information may not have the same
data protection laws as the country in which you initially provided the
information. If we transfer your personal information to third parties
in other countries: (i) we will perform those transfers in accordance
with the requirements of applicable law; and (ii) we will protect the
transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us,
with the understanding that your experience of our website may be
affected. We will not discriminate against you for exercising any of
your rights over your personal information. If you do provide us with
personal information you understand that we will collect, hold, use and
disclose it in accordance with this privacy policy. You retain the right
to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will
protect it as set out in this privacy policy. If you are a third party
providing personal information about somebody else, you represent and
warrant that you have such person’s consent to provide the personal
information to us.

If you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time. We will
provide you with the ability to unsubscribe from our email-database or
opt out of communications. Please be aware we may need to request
specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out
of date, incomplete, irrelevant, or misleading, please contact us using
the details provided in this privacy policy. We will take reasonable
steps to correct any information found to be inaccurate, incomplete,
misleading, or out of date.

If you believe that we have breached a relevant data protection law and
wish to make a complaint, please contact us using the details below and
provide us with full details of the alleged breach. We will promptly
investigate your complaint and respond to you, in writing, setting out
the outcome of our investigation and the steps we will take to deal with
your complaint. You also have the right to contact a regulatory body or
data protection authority in relation to your complaint.

Use of Cookies

We use “cookies” to collect information about you and your activity
across our site. A cookie is a small piece of data that our website
stores on your computer, and accesses each time you visit, so we can
understand how you use our site. This helps us serve you content based
on preferences you have specified.

Limits of Our Policy

Our website may link to external sites that are not operated by us.
Please be aware that we have no control over the content and policies of
those sites, and cannot accept responsibility or liability for their
respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates
to our business processes, current acceptable practices, or legislative
or regulatory changes. If we decide to change this privacy policy, we
will post the changes here at the same link by which you are accessing
this privacy policy.

If required by law, we will get your permission or give you the
opportunity to opt in to or opt-out of, as applicable, any new uses of
your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us
using the following details:

Harrison
[email protected]